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Covid-19 Arrangements - Jessie Mac's

We have carried out a detailed risk assessment for both guests and staff – our priority is to keep everybody safe. We have a number of new systems in place as outlined below:

BOOKINGS:

Fewer guests – we will carefully balance bookings to keep guest numbers low enough to let you use public areas such as the dining room, lounge and kitchens safely.

Advance booking – we need to know who is staying with us in advance so that we can carefully balance numbers of guests and rooms. This is to ensure that you have the space that you need to enjoy your stay safely and comfortably. We can only take bookings made in advance -please help us by contacting us as far in advance as possible.

2 night minimum stay – this is due to the level of deep cleaning that each room requires.

BEFORE YOU ARRIVE

Check in arrangements - You will receive a message from us a week before your arrival. This will contain any updated guidance. It will also contain a key code. You will require this 4-digit code to access your keys which will be in a key box labelled with your room name. Both keys and key box will be disinfected before your arrival.

Payment – we hope to minimise face to face payment as much as possible. If you have booked online, then we should be able to take the balance of payment from the details you provided. If you booked by phone or e-mail then you can pay by card over the phone or we can send you our account details so you can pay by direct transfer. We can take contactless payment on the premises up to £45 if necessary. Please do not pay by cash unless there is no other option.

Contact details – it looks like we will have to hold your contact details for 28 days after your stay here in case they are required for tracing purposes. We will therefore require the name, address and a phone number for one member of each household in your booking. If we do not already hold these from your booking then please email us them before your arrival. We will not use these details for any purpose other than contact tracing if required.

DURING YOUR STAY

Face masks - at present, face coverings are mandatory on public transport, and in shops and enclosed spaces. We ask guests to bring a supply of face coverings with you and to wear them in public areas of our building. You’ll see our staff wearing them at all times.

Check in and check out times - in order for us to have the time necessary to clean thoroughly we ask kindly that guests do not check in before 4pm. When you check out please leave a window open in your room if possible and kindly vacate your room by 9.30am. Please leave your keys in the key drop container which will be at the foot of the staircase by the door.

Hygiene - there will be hand sanitiser at the entrance / exit, in your room and at other points in the building. Please use this but kindly do not remove the bottles from their location. Please be assured that the rooms will be cleaned thoroughly between sets of guests. We have had to take some of the soft furnishings out of the rooms but blankets, and extra towels and pillows are available on request. Information will be on laminated sheets in your room and elsewhere in the hostel about where you can eat out and how to contact us or seek medical assistance etc. We will not enter your room while you are staying with us. If you require anything we will leave it outside your room door. Please dispose of any PPE and other non-recyclable rubbish in the covered bin in your room.

Self catering basis only - we will be operating on a self-catering basis only for the foreseeable future so we will not be providing breakfast – sorry! The Post Office café near us provides cooked breakfasts and breakfast rolls from 8am.

Kitchen space – we have a large, well equipped guest kitchen. We are also giving our catering kitchen space over to guests to use. We have 2 large fridges and 3 small ones which will be shared amongst guests on a strict basis. We anticipate a time share system to allow guests to share kitchen spaces safely.

Public spaces - guests will still be able to use the communal areas, although you may have to observe time slots for using the kitchens and dining room – both to allow other guests to use them and us to clean them. Cleaning and anti-virus disinfectant sprays will be available for guests to use. In the dining room tables will be spaced out to conform to Government guidelines. We will ask guests to work together to share spaces We will have to remove toys and games from the lounge so if you are bringing children please bring a good supply of things to keep them amused! We will be reducing our capacity so there won’t be a lot of other guests around but please be mindful that you probably won’t be the only guests and take care accordingly when moving around the building. Please especially keep control of any children not old enough to grasp the concept of social distancing!

We hope you enjoy your stay – although you might not see much of us on the premises we will be nearby to answer any questions you may have and we will ensure that you have a mobile number to contact us. If you need to cancel your booking due to Covid-19 related circumstances, please let us know as soon as possible. We can either transfer any deposit to a future date or refund it to you. Kind regards,

Dot Mechan

Client Testimonials

  • Oct 2020

    “Here just as Covid-19 lockdown is eased and it feels very safe. Lots of care being taken by the staff to keep it that way“
  • Nov 2020

    “Every effort has been made to accommodate all the requirements of COVID-19 while still making for a relaxing and comfortable stay. Also appreciated is the commitment to being eco-friendly and the way in which this is made so easy for guests to adhere to.”
  • Sept 2020

    “It is really comfortable and clean with great facilities and in a good location. The recent Covid measures are really good so it feels very safe. The rooms are spacious and have everything you need.”
  • Dec 2020

    Always very clean, always very friendly, and always very comfortable. They have their covid-19 procedures down to a fine art but still manage to ensure that people have a lovely comfortable stay.
  • Oct 2020

    The hospitality and amenities provided were beyond my expectations, especially during the Covid times. I felt just as safe as I would at home; all areas were spotlessly clean and there are sanitisers all around the building. The kitchen and common areas were all accessible and very well organised for a safe use if desired.“
  • Oct 2020

    “Lovely comfy room. No detail is too small for them to provide. Even doggy biscuits for our four legged friend! Very close to amenities. … Beautiful area. Amazing trees and waterfalls.
  • Sept 2020

    I like the genuine environmental efforts that the owners are making. Very good value for money and they allow dogs.
  • Oct 2020

    Nights in Birnam are quiet and the bed was super comfortable. Location is superb; walking distance to numerous gorgeous local walks, the Hermitage (especially in colourful autumn!) and it's in a great position to explore the glens and Munros west of the A9.”
  • Sept 2020

    “Located a stone’s throw from train station and the National Cycle Route 77. Beatrix Potters garden across the street and the River Tay and Dunkeld Town within easy walking distance. Location an easy 5 stars. Hiking, fishing, mountain biking, canoeing. It's all within easy reach.”
  • Oct 2020

    “Lovely host Dot who made my arrival easy, beautiful building, loved the homely feel. Cleanliness top class with further accent placed on Covid precautions which were very much appreciated.”
  • Sept 2020

    “The two guest kitchens give guests exclusive use if you want to prepare your own food, with designated cupboards and crockery for each room. The two spacious public rooms means that there is more than enough space in the evenings. The owners really have thought of everything”
  • Oct 2020

    “This isn't a hostel... Its a quality hotel. The service is super friendly, the room is spotless. The decor is beautiful.”
  • July 2020

    “Lovely kitchens, beautiful reading lounge, a secure bike shed and a great little tea room next door.”
  • Mar 2020

    Wonderfully quiet location, even with a full hostel. Had a great stop over.
  • Mar 2020

    My favourite place to stay, if only there were Jessie Mac equivalents everywhere. Always a warm welcome in every sense
  • Feb 2020

    Excellent facilities, very helpful staff and dog friendly.
  • Mar 2020

    Helpful, welcoming and attentive staff in a beautiful location and comfortable accommodation. What more can you ask
  • July 2020

    “We have stayed at Jessie Mac's a number of times and it is always great to return. The rooms are very comfortable and everything you need is supplied. The kitchen facilities are second to none and the staff are very friendly.“
  • Sept 2020

    “A fantastic surprise. £32 for an immaculately clean and very comfortable ensuite bedroom. Close to the 1st of many pubs and next door to a tearoom which served a large delicious full English with tea and toast for under a tenner.”
  • Sept 2020

    “I had an excellent visit and tbh you'll be pushed to get better value for your money in Dunkeld n Birnam area. Very reasonably priced for this neck of the woods”
  • Sept 2020

    “It's not easy to find places that are so welcoming for single (lady) travellers but this was ideal. The room was spotless, spacious and warm with a great en-suite shower. The kitchen and dining room were also spotless.”
  • Feb 2020

    This is one of my favorite hostels. Great location, wonderful space, and always so welcoming.
  • Jan 2020

    We stayed at Jessie Mac's over a long weekend as a small group, and everything was perfect. The staff are lovely and friendly, and very accommodating.
  • Feb 2020

    Lovely accommodation in a great location. Jessie Mac's was completely spotless, cosy and welcoming. The host was very friendly and made the stay very enjoyable.
  • Feb 2020

    I was particularly impressed by the focus on sustainability. I am already trying to work out when I can make it up again.
  • Feb 2020

    11/10 - need I say more! Have booked to come back.
  • Jan 2020

    Lovely place, great for cyclists!
  • Mar 2020

    It was wonderful after a fairly difficult day on the bicycle to roll up at this baronial style building with welcoming lights burning in the windows.
  • Mar 2020

    A little haven of loveliness
  • Nov 2019

    This is the third year we have spent the weekend at Jessie Macs - absolutely superb venue for us all - a group of 4/5 families.
  • Mar 2020

    I have already recommended Jessie Mac's to many others and my stay last week has only encouraged me to put the word around further.

Jessie Mac's, Murthly Terrace, Birnam, Dunkeld, PH8 0BG - Copyright © Call 07539 581526